Privacy Policy

Privacy Policy

Last updated: December 12, 2024

This Privacy Policy explains how Sofia & Spritz ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from sofiaandspritz.com (the "Site") or otherwise engage with us regarding the Site (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

Please review this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Updates will be posted on this page, along with the "Last updated" date.

How We Collect and Use Your Personal Information

To provide and improve the Services, we collect personal information from various sources.

1. Information You Provide Directly

• Contact details: Your name, address, phone number, and email address.
• Order information: Details related to your purchases, billing, shipping, and payment confirmations.
• Customer support: Information shared in your communications with us, such as queries or feedback.

2. Information We Collect Automatically

We may collect information through Cookies and similar technologies, including:

• Device and browser details.
• IP address and geolocation data.
• Usage data, such as pages visited, time spent on the Site, and clicks.

3. Information from Third Parties

We may also collect information from:

• Payment processors for order fulfillment.
• Analytics and service providers to improve functionality and optimize user experience.

How We Use Your Information

We use your personal information to:

• Process orders and manage your account.
• Communicate with you regarding your purchases, returns, or inquiries.
• Improve our Services and provide marketing tailored to your interests.
• Enhance website functionality and detect fraudulent activity.

Cookies

Cookies help us enhance your experience on the Site by tracking preferences, enabling features, and analyzing traffic. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the Site.

Sharing Your Information

We may share your information with:

• Vendors and service providers for payment processing, shipping, and other operational needs.
• Marketing partners to deliver relevant advertising.
• Affiliates or as required during a business transaction, such as a merger.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of certain data uses, such as marketing or targeted advertising.
• Restrict or withdraw consent for data processing.

To exercise these rights, contact us at hello@sofiaandspritz.com.

Security and Retention

We use reasonable measures to protect your data. However, no system is completely secure. Retention of your information depends on legal requirements and business needs.

Children's Data

Our Services are not intended for individuals under 16 years of age, and we do not knowingly collect their information.

International Users

If you access our Services from outside the UK, your data may be transferred to and processed in countries with differing data protection laws.

Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, email us at hello@sofiaandspritz.com.

For the purposes of applicable data protection laws, Sofia & Spritz is the data controller of your personal information.